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All-Clad Warranty


What is the All-Clad Warranty?

  • From date of purchase, All-Clad guarantees to repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions. This excludes damage from misuse or abuse. Minor imperfections and slight color variations are normal.

What will void my All-Clad Warranty?

  • If your All-Clad is used on high heat for a period of time.
  • If your All-Clad is left empty on a heated burner for a period of time, the metals may separate and cause extreme damage to your All-Clad.
  • If your All-Clad LTD, MC2, Cop-R-Chef, Copper-Core, or Non-stick pieces are used in the dishwasher.
  • If metal utensils are used on the non-stick cooking surface.
  • The use of scouring pads, steel wool, abrasive cleansers, bleach and/or oven cleaners will void your warranty.
  • Salt usage may cause pitting to the stainless steel interior. To avoid salt damage, do not add salt to your food until the liquid begins to boil. The salt pitting will not interfere with the cooking aspect of the pan, only the beauty of it.

How long is the warranty on the All-Clad non-stick surface?

  • Following the All-Clad Care and Use instructions, the non-stick surface will last the lifetime of the pan.
    All-Clad's non-stick products feature a state-of-the art system rather than a simple coating. The non-stick on All-Clad is actually a reinforced process. The surface of the substrate is blasted with an abrasive, which prepares the surface for better adherence. White hot particles of stainless steel are then sprayed onto the surface. Once these particles cool and harden, they become part of the surface of the substrate, and form a series of "peaks and valleys". The first coat of non-stick is then applied, settling down into the valleys. A second coat of non-stick is then applied filling in all of the valleys and covering the peaks, forming an even surface for cooking. The coatings are permanently bonded to the surface for extreme durability.


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All-Clad Warranty

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